Enbridge Heat Pump Rebate: Amounts & Eligibility

In short

The Enbridge heat pump rebate is paid through the Home Renovation Savings Program, co-delivered by Enbridge Gas and Save on Energy. Homes heated with natural gas receive $500 per installed ton to a maximum of $2,000, and approval of both the eligibility form and the contractor's pre-installation application must come before the install. The older Home Efficiency Rebate Plus closed in 2024.

How much you can get

Heat pump — home heated by an Enbridge gas furnace or boiler $500 per ton, up to $2,000
Heat pump — home with no gas heating $1,250 per ton, up to $7,500
Rented heat pump on a gas-heated property $500 per ton, up to $2,000
Ground-source (geothermal) — gas-heated home Flat $3,000
Ground-source (geothermal) — no gas heating $2,000 per ton, up to $12,000
Qualifying smart thermostat $100
Home Efficiency Rebate Plus (HER+) Closed — no new applications

Who qualifies

An active residential Enbridge Gas account, with a gas furnace or boiler as the home's primary heat, places you in the gas-heated tier.
Homes with no gas account apply through the same program at the higher per-ton amount.
The applicant is normally the account holder and the property owner — confirm both names match before filing.
Tenants cannot claim on their own; the equipment and the claim belong to whoever owns the house.
Newly built homes are excluded until the occupancy threshold is met.
Equipment must appear on the NRCan qualified list and be installed by a participating contractor.
Approval of your eligibility form and the contractor's pre-installation application comes first; equipment fitted beforehand is disqualified.

Homeowners search for this by the utility's name because that is whose logo was on the old rebate cheques. Here is what replaced it, and what an Enbridge account changes about your claim.

What changed: HER+ closed, the program moved

Home Efficiency Rebate Plus stopped taking new applicants in 2024, and the wind-down deadlines for the projects already in it have since run out. Nothing about HER+ is claimable today. If a quote in front of you names HER+, the pre-retrofit and post-retrofit EnerGuide assessments it was built around, or an amount attributed to it, that quote is working from stale information.

Its replacement pays for the same headline measure, the heat pump, with less paperwork in front of it. The pre-retrofit energy assessment that HER+ demanded is not required when a heat pump is the sole upgrade.

Why gas-heated homes get the smaller per-ton amount

The two tiers exist because the programs target the fuel you are leaving. A house already on natural gas is starting from a relatively cheap and efficient heat source, so the incentive is $500 per ton. A house on baseboards, oil or propane is paying far more per unit of heat, so the incentive is $1,250 per ton — two and a half times as much for the identical piece of equipment.

The ceilings widen that gap further. Gas-tier air-source claims stop at $2,000; non-gas claims run to $7,500. Ground-source follows the same logic in a blunter form — a gas-heated house gets a flat $3,000 no matter how big the loop field is, while a house without gas is paid $2,000 per ton to a $12,000 maximum.

In Burlington, Oakville and Hamilton, Enbridge Gas is the gas distributor, so most homes here sit in the lower tier. That is not a reason to skip it: a 3-ton ducted system returns $1,500, and a four-ton one hits the $2,000 ceiling, against an install that generally runs $9,500–$15,000.

Keeping your gas account and still taking the rebate

You are not required to disconnect the gas or scrap the furnace. Enbridge co-delivers a program that reduces gas consumption, and a dual-fuel install does exactly that while leaving the furnace in place for deep cold. Practically, this is the most common configuration we install in Halton: the heat pump handles autumn through spring, and the furnace covers the handful of nights the lake breeze does not moderate.

What to have in front of you before applying

Timing comes first, ahead of any of this paperwork. The program has to approve your eligibility form and your contractor's pre-installation application before installation day; an Enbridge account number reserves nothing on its own, and a heat pump already fitted cannot be claimed retroactively. Everything below is what the approved application and the later claim will ask you to produce.

Your Enbridge Gas account number and the service address exactly as the bill shows it — gas-tier applications are matched to an active residential account.
The model and serial numbers of the installed heat pump, plus the AHRI reference for the matched indoor and outdoor pair.
An itemized invoice showing equipment and labour separately, not a single lump sum.
Proof of the home's existing heating fuel if you are claiming the non-gas tier.
The installation date and the participating contractor's details.

Small commercial customers have a different window

If the building is a storefront, clinic or small industrial unit rather than a house, the Enbridge incentive calendar is its own thing: purchase and installation both have to fall inside dated windows that are set year by year, and they are narrower than the residential ones. Check the current dates on the Enbridge Gas page before you order equipment, because ordering early is the usual way a commercial claim gets lost. Our commercial HVAC side handles that paperwork on rooftop and make-up air projects.

If you are on the Enbridge network in Halton or Hamilton and want the arithmetic done on your own house, get in touch or start with the rebate calculator to see the shape of the number first.

How ZK Mechanical helps

Confirm which tier your home falls into before we quote, so the rebate line on your proposal is realistic.
Pull the AHRI matched-pair reference for the exact indoor and outdoor combination we are installing.
Break the invoice into equipment and labour the way the claim requires.
Design dual-fuel controls so the furnace and heat pump hand off cleanly instead of fighting each other.
Flag when a gas-tier rebate does not justify the upgrade on its own, and say so before you spend.

Frequently asked questions

Is HER+ really gone?

Yes. It closed to new applicants in 2024 and the assessment and claim deadlines for projects already registered have since expired. Heat pump money now runs through the Home Renovation Savings Program instead, at the per-ton rates above. Ask any salesperson quoting HER+ to name the live program in writing and show you the approval it depends on.

Do I have to be an Enbridge customer to get a heat pump rebate?

No. Homes with no gas service apply through the same provincial program and are paid at the higher rate of $1,250 per ton, to a ceiling of $7,500. Being an Enbridge customer determines your tier, not your access.

Will taking the rebate raise my gas bill's fixed charges?

Your gas account keeps its normal residential structure. What changes is consumption: a heat pump carries most of the heating season, so the gas you burn drops sharply and the bill follows. We do not forecast a specific dollar saving because it depends on your house and the winter.

Can I claim if I rent my home?

Not on your own. The claim belongs to the property owner, since they own the equipment and sign the invoice. Tenants who want a heat pump generally need the landlord to be the applicant.

Does a ductless multi-head system count?

Yes, provided the model is on the NRCan qualified list and installed by a participating contractor. Ductless is the usual route in houses with hydronic radiators and no ductwork, which is common in older parts of Hamilton and Oakville.

Official sources

All Ontario HVAC rebates Home Renovation Savings Program Furnace rebates in Ontario Heating services All rebate programs